{"title":"Supported Services","description":"","products":[{"product_id":"web-store-consulting-package","title":"Webstore Consulting Package","description":"\u003cp\u003eThe connection of our Retailer POS software to a website can be time-consuming. Our clients need someone who will guide them through the process. We have people at Tower who are skilled in this. From providing advice to speaking with web tech people who may need to adjust the web technology to ensure the link is live and updating \u003c\/p\u003e\n\u003cp\u003eThe Webstore Consulting Package includes up to six man-hours time spent by us, including time with clients, their web developer and others involved in the process. \u003c\/p\u003e\n\u003cp\u003eOur software support service covers how to use our software. With website connections, support often goes beyond our software and into the other side. Hence the need to be compensated for this work that is outside how our software works.\u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003eThis is a billable service offered by Tower Systems.  This service helps customers through the process of linking their existing Webstore or setting up their new store with Retailer.  This service is available to sites that use our webstore, Magento, Shopify or WooCommerce links.\u003c\/p\u003e\n\u003cp\u003eOnce paid the service is booked with an experienced Help Desk Team member.  That Team Member, where possible, is responsible for handling all web calls related to the site as it requires prior knowledge of the site and its structures.\u003c\/p\u003e\n\u003cp\u003eCustomers can avoid the fee by following the advice that is in our Knowledge Base. There are articles for establishing Retailer links to Shopify, Magento and WooCommerce. The moment someone asks for help beyond the documentation, the fee applies.\u003c\/p\u003e","brand":"Tower Systems","offers":[{"title":"Default Title","offer_id":31555121578058,"sku":"","price":1300.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/products\/WebsiteSEOPackage_f9109544-2c2d-423c-996e-eae20c9bb62a.jpg?v=1676933576"},{"product_id":"tower-web-site-development-time","title":"Tower Web Site Development Time","description":"\u003cp\u003eCharge for ad-hoc changes for sites developed by Tower Systems.  Buy in hourly, 4-hourly or daily increments.  Once purchased our web team will be in touch to complete your development.\u003c\/p\u003e","brand":"Tower Systems","offers":[{"title":"1 Hour","offer_id":31674108936266,"sku":"","price":330.0,"currency_code":"AUD","in_stock":true},{"title":"4 Hours","offer_id":31674108903498,"sku":"","price":1100.0,"currency_code":"AUD","in_stock":true},{"title":"1 Day","offer_id":31674113392714,"sku":"","price":1800.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/products\/WebsiteDevelopmentTime.jpg?v=1623300802"},{"product_id":"tower-systems-website-seo-package","title":"Tower Systems Website SEO Services Package","description":"\u003cp\u003e\u003cspan\u003eFor one-off fee $1500 (inc. GST) we offer the following package of services that we undertake for you once the fee is paid:\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cspan\u003eWe will keyword target the site with 30 – 40 backlinks, to help Google more easily find your site. Backlinks are a critical factor in driving Google ranking.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWe will report on current your traffic and provide a PDF of a detailed report.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWe will report on competitor traffic as a comparison to your site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWe will report on current overall keyword traffic and provide a PDF of details.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWe will email advice on suggested structural site improvements, if any.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWe will provide advice for you on how to get others to link to your site.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWe will review your site and, in particular, text content and advise on possible changes to drive search engagement. This may include advice on: product descriptions, images, collection groupings, landing page text and traffic generating articles.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003cp\u003e\u003cspan\u003eThe work would commence within a week of being ordered and would be completed within 2 weeks.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan\u003eTo proceed with our SEO package, please go to our website, choose shop, choose services and then choose SEO package. Once you have done this, please email \u003ca href=\"mailto:bookings@towersystems.com.au?subject=Information%20Requested%20for%20Tower%20Website%20SEO%20Package\u0026amp;body=Business%20Name%3A%0AWebsite%20address%3A%0AYour%205%20top%20product%20keywords%3A%0AYour%20name%20and%20position%3A\"\u003ebookings@towersystems.com.au\u003c\/a\u003e the following details:  \u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003e\u003cspan\u003eBusiness name; \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eWebsite address; \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour 5 top product keywords; \u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eYour name and position.\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e","brand":"Tower Systems","offers":[{"title":"Default Title","offer_id":31821045235786,"sku":"","price":1500.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/products\/WebsiteSEOPackage.jpg?v=1623300839"},{"product_id":"tower-systems-supported-billable-call-30-mins","title":"Tower Systems Supported Billable Call (30 Mins)","description":"\u003cp\u003eYou have been referred to this link in order to purchase a billable support case by our support staff as they have deemed your case to be billable.  \u003cbr\u003e\u003c\/p\u003e\n\u003cp class=\"p1\"\u003eA support call could be billable for a number of reasons some of which are below: \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eVirus or Malware Removal or system recovery\u003c\/li\u003e\n\u003cli\u003eAntivirus or Firewall Configuration or Related Problem\u003c\/li\u003e\n\u003cli\u003eProblem with hardware not on the approved list. \u003c\/li\u003e\n\u003cli\u003eOther Software causing a conflict with Tower Software\u003c\/li\u003e\n\u003cli\u003eRepeated wrongful use of the software\u003c\/li\u003e\n\u003cli\u003eSevere user error or mistake.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cb\u003eThe fee covers you for one call of up to 30 minutes or part thereof.\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Tower Systems","offers":[{"title":"Default Title","offer_id":32037780160586,"sku":"bill2","price":150.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/products\/SupportedBillableCalls.jpg?v=1623300690"},{"product_id":"retailer-training-package","title":"Retailer Training Package","description":"\u003ch3\u003e\u003cstrong\u003ePersonalised Retailer Software Training.\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp class=\"\" data-end=\"484\" data-start=\"224\"\u003eGet the most out of your Retailer software with personalised training tailored to your business. We’ll use your live data to make the training as real and practical as possible, showing you exactly what you need to know to run your business more efficiently.\u003c\/p\u003e\n\u003cp class=\"\" data-end=\"719\" data-start=\"486\"\u003eTraining can be delivered via Zoom or TeamViewer, depending on what suits you best and how many people you’d like trained. If you want, we can also record the session so you can use it later for team training or as a handy refresher.\u003c\/p\u003e\n\u003cp class=\"\" data-end=\"739\" data-start=\"721\"\u003e\u003cstrong data-end=\"737\" data-start=\"721\"\u003eKey details:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-end=\"971\" data-start=\"740\"\u003e\n\u003cli class=\"\" data-end=\"790\" data-start=\"740\"\u003e\n\u003cp class=\"\" data-end=\"790\" data-start=\"742\"\u003eTailored training using your own business data\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli class=\"\" data-end=\"827\" data-start=\"791\"\u003e\n\u003cp class=\"\" data-end=\"827\" data-start=\"793\"\u003eAvailable via Zoom or TeamViewer\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli class=\"\" data-end=\"871\" data-start=\"828\"\u003e\n\u003cp class=\"\" data-end=\"871\" data-start=\"830\"\u003eSession recordings available on request\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli class=\"\" data-end=\"911\" data-start=\"872\"\u003e\n\u003cp class=\"\" data-end=\"911\" data-start=\"874\"\u003eBookings available in 2-hour blocks\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli class=\"\" data-end=\"971\" data-start=\"912\"\u003e\n\u003cp class=\"\" data-end=\"971\" data-start=\"914\"\u003eProvided in line with our standard Terms and Conditions\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"\" data-end=\"1094\" data-start=\"973\"\u003eLearn at your pace, focus on what matters most to your business, and build real confidence with your Retailer software.\u003c\/p\u003e","brand":"Tower Systems","offers":[{"title":"24 Hours \/ 3 Days","offer_id":41142727049275,"sku":"","price":2310.0,"currency_code":"AUD","in_stock":true},{"title":"16 Hours \/ 2 Days","offer_id":40854308978747,"sku":"","price":1650.0,"currency_code":"AUD","in_stock":true},{"title":"8 Hours \/ 1 Day","offer_id":40854309011515,"sku":"","price":900.0,"currency_code":"AUD","in_stock":true},{"title":"4 Hours","offer_id":40854309044283,"sku":"","price":539.0,"currency_code":"AUD","in_stock":true},{"title":"2 Hours","offer_id":40854309077051,"sku":"","price":440.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/products\/NewOwnerTrainingPackage.jpg?v=1623300894"},{"product_id":"installation-data-conversion","title":"Installation Standard Data Conversion","description":"\u003cp data-mce-fragment=\"1\"\u003eUp to 4 hours to extract Stock and Customer data from your existing POS System and import into your new Retailer system.  \u003c\/p\u003e\n\u003cp data-mce-fragment=\"1\"\u003eStock we will attempt to extract:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eBarcode\u003c\/li\u003e\n\u003cli\u003eDescription\u003c\/li\u003e\n\u003cli\u003eExtended \u0026amp; Web Description (format depending)\u003c\/li\u003e\n\u003cli\u003eCost Price\u003c\/li\u003e\n\u003cli\u003eRetail Price\u003c\/li\u003e\n\u003cli\u003eTrade Price\u003c\/li\u003e\n\u003cli\u003eTax Rate\u003c\/li\u003e\n\u003cli\u003eDepartment \u0026amp; Category\u003c\/li\u003e\n\u003cli\u003eSupplier Names\u003c\/li\u003e\n\u003cli\u003eSupplier stock Codes\u003c\/li\u003e\n\u003cli\u003eQuantity on hand\u003c\/li\u003e\n\u003cli\u003eReorder levels \u003c\/li\u003e\n\u003cli\u003ePLU\u003c\/li\u003e\n\u003cli\u003eImages (provided that are exported and named with with either the barcode or the supplier's stock code number) \u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003ePlease note that standard data conversion does not convert and link together variant items.  EG items that come are in colours or sizes.  This can be completed in a quoted advanced data conversion package.  \u003c\/p\u003e\n\u003cp\u003eCustomer we will attempt to extract includes \u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNames\u003c\/li\u003e\n\u003cli\u003eAddresses\u003c\/li\u003e\n\u003cli\u003eBalances\u003c\/li\u003e\n\u003cli\u003ePhone numbers\u003c\/li\u003e\n\u003cli\u003eemail\u003c\/li\u003e\n\u003cli\u003eNotes\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eWith customer conversions we do not convert customer transaction histories.   We simply enter in an opening balance.  \u003c\/p\u003e","brand":"Tower Systems","offers":[{"title":"Default Title","offer_id":40989708419131,"sku":"","price":550.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/files\/tower-systems-service-data-conversion.png?v=1770158418"},{"product_id":"customised-barcode-product-label","title":"Customised Barcode\/Product Label","description":"\u003cp\u003eLet our specialists collaborate with you to craft a tailored barcode label.\u003c\/p\u003e\n\u003cp\u003e(One label, up to one hour of time) \u003c\/p\u003e","brand":"Tower Systems","offers":[{"title":"Default Title","offer_id":41382323060795,"sku":"","price":300.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/files\/tag2.png?v=1690410533"},{"product_id":"customised-receipt-invoice-or-job-card","title":"Customised Receipt, Invoice or Job Card","description":"\u003cp\u003eOur experts will partner with you to design a customised Receipt, Invoice or Job Card (One template style only)\u003c\/p\u003e","brand":"Tower Systems","offers":[{"title":"Basic","offer_id":41382348161083,"sku":"","price":300.0,"currency_code":"AUD","in_stock":true},{"title":"Advanced","offer_id":41382348193851,"sku":"","price":650.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/files\/receipt2.png?v=1690416284"},{"product_id":"new-owner-retailer-training-package","title":"New Owner Retailer Training Package","description":"\u003cp data-start=\"160\" data-end=\"463\" class=\"\"\u003eIf you've taken over your business within the last \u003cstrong\u003efour months\u003c\/strong\u003e, this session is designed just for you. We’ll work alongside you to clean up your system’s data, train you on the day-to-day functions you’ll use most, and share best practices to help you get the most out of your POS system from the start.\u003c\/p\u003e\n\u003cp data-start=\"465\" data-end=\"487\" class=\"\"\u003e\u003cstrong data-start=\"465\" data-end=\"485\"\u003eWhat’s included:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul data-start=\"488\" data-end=\"808\"\u003e\n\u003cli data-start=\"488\" data-end=\"532\" class=\"\"\u003e\n\u003cp data-start=\"490\" data-end=\"532\" class=\"\"\u003eReview and clean up of your current data\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"488\" data-end=\"532\" class=\"\"\u003e\n\u003cp data-start=\"490\" data-end=\"532\" class=\"\"\u003eHands-on training for daily tasks (selling, receiving stock, reporting, etc.)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"615\" data-end=\"675\" class=\"\"\u003e\n\u003cp data-start=\"617\" data-end=\"675\" class=\"\"\u003ePractical advice on best business practices with the POS\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"676\" data-end=\"744\" class=\"\"\u003e\n\u003cp data-start=\"678\" data-end=\"744\" class=\"\"\u003eTips to save time on data entry and remove common inefficiencies\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"745\" data-end=\"808\" class=\"\"\u003e\n\u003cp data-start=\"747\" data-end=\"808\" class=\"\"\u003ePersonalised recommendations based on your type of business\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"810\" data-end=\"966\" class=\"\"\u003eThis session is about setting you up for success — giving you confidence, saving you time, and helping your business run smoothly from the very beginning.\u003cbr\u003e\u003cbr\u003eTraining can be booked in minimum 2 hour blocks and is provided in accordance with our \u003ca href=\"https:\/\/www.towersystems.com.au\/terms-and-conditions.html\" target=\"_blank\"\u003eTerms and Conditions.\u003c\/a\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cdiv style=\"position: relative; padding-bottom: 62.5%; height: 0;\"\u003e\u003ciframe src=\"https:\/\/www.loom.com\/embed\/9591a27047cc49b1821970b8befebdd6?sid=452834a0-7e03-4714-8467-783678f7c16e\" style=\"position: absolute; top: 0; left: 0; width: 100%; height: 100%;\"\u003e\u003c\/iframe\u003e\u003c\/div\u003e","brand":"Tower Systems","offers":[{"title":"8 Hours \/ 1 Day","offer_id":42160192323643,"sku":null,"price":599.0,"currency_code":"AUD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0281\/8077\/4986\/products\/NewOwnerTrainingPackage.jpg?v=1623300894"}],"url":"https:\/\/store.towersystems.com.au\/collections\/supported-services\/website.oembed","provider":"Tower Systems","version":"1.0","type":"link"}